Outcome mapping for Bhutanese civil servants: a training session by KWINK

Bhutan government officials are trained in outcome mapping and civic participation.

In 2013, KWINK provided a training session for 20 employees from Bhutan’s Ministry of Culture and Home Affairs, in collaboration with MDF Training & Consultancy. The central themes of the training included monitoring and evaluation. Participants were also trained in the outcome mapping methodology.

During the training extensive workshops were organized in The Hague in the area of civic participation in collaboration with the municipality of The Hague, the Social Cultural Planning Bureau, Partners+Pröpper, Civil servant 2.0, CitizenVision, and the Institute for Societal Innovation (In Dutch: Instituut Maatschappelijke Innovatie).

The goal of the Bhutanese civil servants visit was twofold: 1) to gain knowledge of monitoring and evaluation and in particular outcome mapping and 2) to become acquainted with the Dutch practice regarding civic participation and to reflect upon monitoring and evaluation from the theoretical perspective. Questions central to this included: How, as a government, do you know if you have achieved your policy goals if you do less yourself, instead allowing civic initiatives more space? What do you measure in this case? And how do you do so?